We are looking for

Customer service staff (on-site)

(M/F/D)

FULL-TIME / PART-TIME – LOCATION: 53925 Kall

We, Pro Pet Koller GmbH, are an internationally active family business specializing in the production and marketing of super-premium pet food products. Based in the Eifel region, on the edge of the national park, we operate from three different, closely located sites. Our home region and sustainability are key components of our identity. For over 30 years, we have been developing and producing high-quality pet food sustainably, innovatively, and with a passion for dogs and cats.

We are looking for an empathetic, animal-loving individual who enjoys enriching our customer service team through constructive teamwork after thorough training and product instruction.

In your new job you will be
responsible for the following tasks

Advising end consumers and specialist retailers on all topics relating to our products
Handling customer complaints
Constructive exchange of ideas and perspectives in a motivated team
Conducting quality controls
Use of the merchandise management system
Active participation in the optimization and design of our service processes

This brings

You with

Friendly and professional communication skills
Customer focus
Organizational skills and the ability to work in a lively environment
Teamwork skills and willingness to cooperate
Experience in customer service is an advantage

This is expected

You with us

Appreciative team culture in a family-run company
The opportunities to contribute your own ideas
Subsidy for company pension scheme
Attractive employee discounts on our products
Option of a job bike leasing program
Subsidies for selected sports programs
A crisis-proof job in a high-growth industry
Permanent employment contract: We want to walk our path together with you

First name

Last name

Street

House number.

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Place of residence

e-mail

News

Application & CV as PDF:

I agree that the data I have provided may be processed, i.e., collected, stored, and used to handle my request. I can revoke this consent at any time with effect for the future by sending an email to info@propet.de or by using the contact details provided in the legal notice. Further information can be found in the privacy policy.

Join

our team

Become part of our team and help us shape the future of animal nutrition. We also welcome applications from career changers.

We look forward to receiving your application at:

bewerbung@propet.de

+49 1515 1891099

Pro Pet Koller GmbH
Messerschmittstr. 4
53925 Kall
Tel.: +49 (0)24 41 99 44 00