Premium pet food born of conviction – out of love for animals!
Premium pet food born of conviction – out of love for animals!
Table of Contents
§ 1 Information on the collection of personal data
§ 2 Your rights
§ 3 Objection or revocation of the processing of your data
Section 4 Collection of personal data when visiting our website
§ 5 Further functions and offers of our website
§ 6 Contact via contact form or email
§ 7 Newsletter
§ 8 Use of the online shop
§ 9 Integration of Google Maps
§ 10 Data Security
§ 11 Updates and Changes to this Privacy Policy
§ 1 Information on the collection of personal data
Below, we inform you about the collection of personal data when using our website. Personal data is any data that can be related to you personally, e.g., name, address, email addresses, user behavior.
The controller pursuant to Article 4(7) of the EU General Data Protection Regulation (GDPR) is the
PRIOLAN GmbH / Luka Jozanovic
Steinsfeldstraße 46
74626 Bretzfeld
Email: datenschutz@propet.de
If we use commissioned service providers for individual functions of our offer or wish to use your data for advertising purposes, we will inform you in detail about the respective processes below.
§ 2 Your rights
You have the following rights with regard to your personal data:
Right of access (Art. 15 GDPR),
Right to rectification or erasure (Articles 16, 17 GDPR),
Right to restriction of processing (Art. 18 GDPR),
Right to object to processing (Art. 21 GDPR),
Right to data portability (Art. 20 GDPR),
Right to withdraw consent (Art. 7 para. 3 GDPR).
You also have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data (Art. 77 GDPR).
§ 3 Objection or revocation of the processing of your data
If you have given your consent to the processing of your data, you can revoke it at any time. Such a revocation affects the lawfulness of processing your personal data after you have communicated it to us.
Where we base the processing of your personal data on a balancing of interests, you may object to this processing. This is the case, in particular, if the processing is not necessary for the performance of a contract with you, which we will explain in the following description of the functions. When exercising such an objection, please state the reasons why we should not process your personal data as we have been doing. In the event of your justified objection, we will review the situation and either cease or adjust the data processing, or demonstrate to you our compelling legitimate grounds for continuing the processing.
Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us of your objection to advertising using the following contact details: Pro Pet Koller GmbH, Messerschmittstraße 4, 53925 Kall, Germany, Phone: +49-2441-99 44 00, Fax: +49-2441-99 44 0111, Email: info@propet.de .
Section 4 Collection of personal data when visiting our website
When you use our website for purely informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):
IP address
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status/HTTP status code
each data volume transferred
Website from which the request originates
browser
Operating system and its interface
Language and version of the browser software.
In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using. They allow the entity that sets the cookie (in this case, us) to receive certain information. Cookies cannot run programs or transmit viruses to your computer. They serve to make the overall internet experience more user-friendly and efficient.
Use of cookies:
This website uses transient and persistent cookies, the scope and function of which are explained below:
Transient cookies are automatically deleted when you close your browser. This includes session cookies, which store a session ID that allows different requests from your browser to be associated with the same session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.
Persistent cookies are automatically deleted after a predetermined period, which can vary depending on the cookie. You can delete cookies at any time in your browser's security settings.
You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all the functions of this website.
§ 5 Further functions and offers of our website
In addition to simply browsing our website, we offer various services that you can use if you are interested. To use these services, you will generally need to provide further personal data, which we use to provide the respective service and for which the aforementioned data processing principles apply.
In some cases, we use external service providers to process your data. These providers have been carefully selected and commissioned by us, are bound by our instructions, and are regularly monitored.
If our service providers or partners are located in a country outside the European Economic Area (EEA), we will inform you about the consequences of this in the description of the offer.
§ 6 Contact via contact form or email
If you have any questions, you can contact us using the form provided on our website or via the email addresses listed. A valid email address is required so we know who the inquiry is from and can respond. Providing additional information is optional.
Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your freely given consent.
When you contact us by email or via a contact form, the data you provide (your email address, your message, and any other information) will be stored by us in order to answer your inquiry. We will delete the data collected in this context once storage is no longer necessary, or restrict its processing if there are legal retention obligations.
§ 7 Newsletter
With your consent, you can subscribe to our newsletter, which will inform you about our current special offers. The advertised products are named in the consent form.
We use the so-called double opt-in procedure for newsletter registration. This means that after you register, we will send an email to the email address you provided, asking you to confirm that you wish to receive the newsletter. If you do not confirm your registration, your information will be blocked and automatically deleted after one month. We also store your IP address and the date and time of registration and confirmation. The purpose of this procedure is to be able to verify your registration and, if necessary, investigate any potential misuse of your personal data.
The only mandatory information required to receive the newsletter is your email address. Providing further information is voluntary and is used to personalize our communications with you. After your confirmation, we will store your email address for the purpose of sending you the newsletter. The legal basis for this is Article 6(1)(a) of the GDPR.
You can withdraw your consent to receive the newsletter at any time
With this privacy information, we inform you about the processing of your personal data and about your rights as a data subject in connection with our appearances on social media.
Our social media presence is managed by:
Pro Pet Koller GmbH
Messerschmittstr. 4
53925 Kall
Email: info@propet.de
Telephone: +49-2441-99 44 00
You can reach our data protection officer at the above postal address with the addition – Data Protection Officer – or at the following email address:
We have established and operate publicly accessible profiles on the social networks listed under point 10. When you visit these profiles, your personal data is processed not only by us but also by the provider of the respective social network. The provider of the respective social network is responsible for the collection and further processing of your personal data on that network, for example, via websites or apps. If you use our profile on a social network and/or contact us through that profile (e.g., our page or channel on the social network), your personal data will be processed by the provider. Please note that this also applies if you do not have a user account with the social network or are not logged into an existing account when visiting or using our profiles on social networks.
You are neither legally nor contractually obligated to provide us with your personal data. However, this may be necessary for you to use all the functions of social networks in general and our presence on the social network in particular.
Information about the processing of personal data by the provider of the respective social network can be found in its privacy policy, which we have linked in the section "Additional information on the individual social networks" of this privacy policy. These links may be updated from time to time.
As operators of our social media profiles, we can only view your public profile on the respective social network. Which of your information is visible to us depends on the privacy settings you have chosen in your profile. You can find further information about privacy settings in the respective privacy policy of the social networks.
We process your personal data (your name, the content of your messages, inquiries, or other contributions) when you contact us via our presence on the respective social network. We then process this data for the purpose of handling and responding to your contributions and/or messages.
Furthermore, the provider of the respective social network may provide us with so-called "Page Insights data" and/or analytics data. This data consists of anonymous statistics that we use to evaluate the quality of our presence and content on the social networks. These statistics are generated based on usage data collected by the respective social network regarding your interaction with our page on that social network. We do not have access to this usage data. You can find information about the specific tracking and analytics techniques used by the respective social networks under the respective tab in the section "Additional information about the individual social networks" of this privacy policy.
Your personal data is processed on the basis of our legitimate interest pursuant to Article 6(1)(f) of the General Data Protection Regulation (GDPR). Our legitimate interest lies in being able to contact you in response to your inquiries or contributions, as well as in recognizing your user preferences (e.g., the number of followers, the number of visits to specific areas of pages, user statistics regarding age, geography, and language) and, furthermore, in being able to tailor and improve the content on our social network platform as precisely as possible for our target audience.
We store your personal data in our systems (e.g., when we use certain administrative programs to process messages from and to you), i.e., outside the respective social network, if and only for as long as is necessary for the respective processing purposes or as long as there are legal retention obligations.
When you visit certain social networks, your personal data may be transferred to and processed by recipients in countries outside the European Union (“EU”), Iceland, Liechtenstein, and Norway (=European Economic Area, “EEA”), in particular in the USA. Where there is no decision by the European Commission establishing an adequate level of protection for personal data (so-called “adequacy”), we agree with the recipients on the application of EU Standard Contractual Clauses, Binding Corporate Rules, or, where available, other applicable instruments to establish an “adequate level of protection” in accordance with applicable legal requirements.
The European Commission has determined that the following countries outside the EU/EEA provide an adequate level of protection for the processing of personal data in accordance with EU standards (so-called “adequacy decision”):
We may use certain qualified service providers for the design and management of our social media presence. In such cases, we will only share your personal data if this is necessary for the purposes stated in the "Purposes of Use" section of this privacy policy and to the extent permitted by law or if you have given your consent.
Right of access: According to Article 15 of the GDPR, you have the right to obtain information about which of your personal data we process. This means that you have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed, and, if so, to request access to the personal data. The right of access includes, among other things, the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipients to whom the personal data have been or will be disclosed. However, this is not an absolute right, and the interests of third parties may restrict your right of access.
Right to rectification: You have the right to rectification of inaccurate personal data pursuant to Article 16 GDPR. This means that you have the right to request that we correct inaccurate personal data concerning you. Depending on the purpose of the processing, you may also have the right to request the completion of incomplete personal data, including by means of a supplementary statement.
Right to erasure (“right to be forgotten”): You can request the erasure of your personal data in accordance with Article 17 of the GDPR. This means that under certain circumstances you have the right to request that we erase the personal data concerning you, and we are obliged to erase this personal data.
Right to restriction of processing: In accordance with Article 18 GDPR, you have the right to request the restriction of the processing of your personal data. This means that in this case, the data in question will be marked and may only be processed by us for specific purposes (e.g., with your consent or for the establishment, exercise, or defense of legal claims).
Right to data portability: According to Article 20 GDPR, under certain circumstances you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and you have the right to transmit this data to another controller without hindrance from us.
Right to lodge a complaint with a supervisory authority: You also have the right to lodge a complaint with the competent data protection supervisory authority, preferably in an EU member state where you have your habitual residence or where the possible infringement of the GDPR took place.
object at any time to the processing of your personal data on grounds relating to your particular situation, or if we process your personal data for direct marketing purposes. In such cases, we may be required to cease processing your personal data. If your personal data is processed for direct marketing purposes, you also have the right to object at any time to the processing of your personal data for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If you object, we will no longer process your personal data for these purposes. To exercise your right to object, please send us an email, if possible, to the address provided in section 1.
To assert these rights regarding data processing by the provider of the respective social network, please contact them via the contact options provided on their websites.
We have a presence on Facebook. The provider of this social network is Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour Dublin 2, Ireland (hereinafter also referred to as "Meta").
Information on the processing of personal data by the provider can be found in their privacy policy at the following link: https://de-de.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0
In connection with the operation of our Facebook fan pages, Facebook provides us with so-called Page Insights data. This data consists of anonymous statistics that we use to evaluate the quality of our Facebook page and its content. These statistics are generated based on usage data collected by Facebook about your interaction with our Facebook page; we have no access to this usage data. Further information about the use of your data in this context can be found at the following link: https://de-de.facebook.com/legal/terms/information_about_page_insights_data
Regarding Page Insights data, we have a joint controllership agreement with Meta pursuant to Article 26 GDPR: https://de-de.facebook.com/legal/terms/page_controller_addendum
We have a presence on Instagram. The provider of this social network is Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour Dublin 2, Ireland (hereinafter also referred to as "Meta").
Information on the processing of personal data by the provider can be found in their privacy policy at the following link: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect
In connection with the operation of our Instagram profile, Meta provides us with so-called Page Insights data. This data consists of anonymous statistics that we use to evaluate the quality of our Instagram profile and our content. These statistics are generated based on usage data collected by Meta about your interaction with our Instagram profile. We do not have access to this usage data. You can find further information about the use of your data in this context at the following link: https://de-de.facebook.com/legal/terms/information_about_page_insights_data
Regarding Page Insights data, we have a joint controllership agreement with Meta pursuant to Article 26 GDPR: https://de-de.facebook.com/legal/terms/page_controller_addendum
We have a presence on LinkedIn. The provider of this social network is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
Information on the processing of personal data by the provider can be found in their privacy policy at the following link: https://www.linkedin.com/legal/privacy-policy
In connection with the operation of our LinkedIn profile, LinkedIn provides us with so-called Page Insights data. This data consists of anonymous statistics that we use to evaluate the quality of our LinkedIn profile and our content. These statistics are generated based on usage data collected by LinkedIn about your interaction with our LinkedIn profile; we have no access to this usage data. Further information about the use of your data in this context can be found at the following link: https://www.linkedin.com/help/linkedin/answer/a1338708?lang=en-US
Regarding Page Insights data, we have a joint controllership agreement with LinkedIn pursuant to Article 26 GDPR: https://legal.linkedin.com/pages-joint-controller-addendum
TikTok
We have a presence on TikTok. The provider of this social network is TikTok Technology Limited, located at 10 Earlsfort Terrace, Dublin, D02 T380, Ireland (“TikTok Ireland”).
Information about the processing of personal data by the provider can be found in their privacy policy at the following link: https://ads.tiktok.com/i18n/official/policy/privacy
Delete the respective paragraph if there is no company presence there.
