We are delighted by your interest in our brands and products.

Before we begin, please send us your business registration, which should show that you offer pet food. We would also appreciate additional information about your company (your product range, the location of your retail store, any online shop, etc.). Please fill out this contact form .

We would then be happy to send you more detailed information about our products and trade prices.

Yes! Our sales representatives are happy to assist you and advise you on our brands and products. 

Our sales representatives are happy to assist you and advise you on our brands and products. For a personal consultation, simply fill out the contact form . The sales representative responsible for your area will contact you shortly to arrange a consultation.

To order your desired products at trade prices in our online shop, you must first register as a customer. Register here.

"I am a new customer" tab , indicate that you are a company/retailer and confirm this by checking the box next to "I am ordering as a retailer" . Then fill in the required fields such as name, address, password, etc.

You have now successfully registered in our online shop. Please note that we can only switch you to trade terms after a corresponding verification process in the online shop. This may take some time.

Once we have switched you to trade terms, you will receive a notification from us. Only then will you be able to place your order in our shop.

Please note that you initially selected prepayment as your payment method in the online shop. Please change your payment method to your individual payment terms under "My Account - Overview" . Once we receive your order, all payment methods and agreed terms will be applied.

In rare cases, it can unfortunately happen that ordered items are no longer available a short time later. We apologize for this.

For items not included in your delivery, you will of course receive a refund via the original payment method. As this process is not automated, we kindly ask for your patience.

We generally do not supply missing items.

No, it is not possible to place an order with us by phone. For technical reasons, we only accept orders through our online shop or via the corresponding order forms. These are available upon request from our sales representatives.