We are very happy about your interest in our brands and products.

In advance, we ask you to send your business registration, which shows that you offer pet food. We are very happy about additional information about your company (your product portfolio, location of your specialist trade, possibly online shop etc.). Please fill out this contact form .

Then we are happy to provide you with more information about our products and specialist trade prices.

Yes! Our sales representatives are happy to assist you and advise you on our brands and products. 

Our field service is happy to be there as a contact for you and advises you on our brands and products. contact form for personal advice . The field service responsible for you will soon contact you for advice.

So that you can order your desired products in our online shop at specialist retail conditions, you must first register as a customer. For registration.

"I am a new customer" tab , state that it is a company/specialist trade and confirm this with a catch with the "I order as a specialist dealer" . Then fill out the required fields such as name, address, password, etc.

You are now successfully registered in our online shop. Please note that we can only switch you to specialist trade conditions after a corresponding review in the online shop. This can take some time.

As soon as we have switched them at specialist retail conditions, you will receive a notification from us. Only then can you make your order in our shop.

Please note that at the beginning you deposited the payment method in advance in the online shop. Please change your payment method to individual payment terms "My account - overview" As soon as your order is received by us, all payment methods and agreed conditions are taken over.

In rare cases, unfortunately, ordered items are no longer available a short time later. We would like to apologize for this.

For articles that were not included in the delivery, you will of course receive the amount back on the payment method used. Since this process is not automated with us, we ask for a little for patience.

We generally do not deliver missing items.

No, it is not possible to give us an order by phone. For technical reasons, we only accept orders via our online shop or using the corresponding order forms. You will receive this from our field on request.